Privacy Policy — Blip Europe

At Blip, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide directly to us when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or marketing updates
  • Contact us via email or support form

The information may include your name, shipping and billing address, email address, phone number, and payment details. We also automatically collect limited data such as your IP address, browser type, and site usage for analytics and security.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Provide customer support and order updates
  • Send marketing communications (if you opt in)
  • Improve our website, services, and product experience
  • Ensure transaction security and prevent fraud

3. Sharing Your Information

We never sell your personal data. We only share information with trusted third parties who help us operate our business — such as payment processors, logistics partners, and analytics providers — and only to the extent necessary to deliver our services.

All third-party partners comply with the EU General Data Protection Regulation (GDPR) and are required to handle your data securely.

4. Data Storage & Security

We implement strict technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Payment information is encrypted and processed securely through certified third-party payment gateways — we never store your full card details.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. Cookies help us remember your preferences, cart items, and improve website performance. You can manage or disable cookies through your browser settings at any time.

6. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we hold about you or withdraw consent for marketing communications. To exercise these rights, contact us at privacy@bliplock.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (for example, tax or accounting obligations). When data is no longer needed, it is securely deleted or anonymized.

8. International Transfers

As a European-based business, we primarily store and process data within the EU. If data is transferred outside the EU, we ensure that adequate protection measures and GDPR-compliant agreements are in place.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available at bliplock.com. We encourage you to review it periodically.

10. Contact Us

For questions, concerns, or privacy requests, please contact our Data Protection Officer at:
Email: support@bliplock.com
Address: Blip Europe, Calle de Serrano 110, Madrid, Spain